Advancing Equity and Impact with AI

Leveraging Large Language Models to Address Global Inequalities

Open Chat Studio

The Challenge

Artificial Intelligence is progressing more rapidly than ever before. The emergence of Large Language Models (LLMs) like GPT-4 could greatly enhance organizational efficiency, improve knowledge management, revolutionize support for frontline workers, and provide new ways to serve clients. 

Our collective challenge is to ensure that the benefits of this new technology are spread equitably, that the considerable risks are addressed responsibly, and that the efforts to leverage AI to benefit underserved populations are locally-driven and inclusive. 

To meet this challenge, Dimagi is developing Open Chat Studio.

Introducing Open Chat Studio

  • An easy-to-use, open-source platform to develop and test LLM-based chatbots
  • Works with any LLM with an API such as the GPT-4 API
  • Enables a variety of guardrails to improve the safety and accuracy of chatbots
  • Can be deployed on the web, over Telegram and WhatsApp with SMS and other messaging platforms coming soon
  • Supports research to assess chatbots on a wide range of measures.

Commitment to Open Source Access: We’re excited to share that the repository for Open Chat Studio is now available on GitHub, at this link. 

New Metrics for LLM-based Chatbots

Utility

Utility

Safety

Safety

Approval

Accuracy

Support

Adherence to purpose

Try our Bots

Please note: these bots are for demonstration and research purposes only, and may not be available at all times or in all locations.
Profile

TB Adherence

Building provider capacity to improve adherence to medication

Interaction

Yoruba Bilingual Demo

Chatbot that converses in Yoruba and English on any topic, in simple short sentences

Child 1

NaniBot

Counselling expectant mothers to prepare for birth

Mobile Support

FP CHW Bot

Coaching for holistic growth (available in French)

Our LLM-based chatbots are available in multiple languages. Reach out to learn more.

Interested in partnering with us?

We are looking to collaborate with a diverse range of organizations and individuals to advance the use of AI for global digital development. Examples include: 

  • Implementing organizations interested in deploying LLM-based solutions for frontline workforces and communities in underserved settings globally
  • Research organizations, independent researchers and faculty members interested in studying the effectiveness of LLM-based bots 
  • ICT4D teams looking to enhance knowledge management and organizational efficiency via the use of LLM-based solutions.

If you are interested in exploring opportunities to work together, please reach out to us by completing the form below: 

 

More Resources

Blog harnessing AI

Blog post on Harnessing AI’s Potential to Improve Equity

High Impact Growth podcast no logo-1

Equity and AI in Global Health podcast on High-Impact Growth

 

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Global Grand Challenges Award winner for a LLM-powered coach for frontline workers

Dimagi is a global social enterprise that powers impactful frontline work through scalable digital solutions and services. Since 2002, Dimagi has been guided by a vision of a world where everyone has access to the services they need to thrive. Dimagi is most well-known as the makers of CommCare, the most widely-deployed digital platform for enabling Frontline Workers. Governments and organizations across all sectors use customized mobile, web and SMS applications built on CommCare to deliver services at the frontline. Dimagi is a certified Benefit Corporation with teams in the United States, India, South Africa, Senegal and around the world.

© 2024 Dimagi, Inc.